The second-hand marketplace Users Express Displeasure Regarding Size Modifications
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has updated its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
They have suggested members to check their listings and manually change the size if necessary, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.